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Strategies for success

Overcoming barriers to creative thinking

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Top 10 suggestions for how to give honest, constructive feedback

10 ways to ensure your feedback is valued, and helps the receiver with their personal development

1. Agree a 'contract' between yourself and the recipient so that they are prepared and receptive for feedback.

2. Check for wellbeing and also for capacity. Back off when their capacity is reached. You can always agree to talk again at a future date.

3. Where possible illustrate with real examples but if your examples are weak or inappropriate be open about this. Do not fall into the following trap: giving an example, having it refuted, finding another example and so on.

4. Do not treat questions and challenge as further 'evidence' ["I said that you did not listen, and here you are, not listening"] or unwillingness to listen and learn.

5. Allow space for the recipient to reflect, check, challenge, etc.

6. Ask the individual if they can think of examples that might illustrate what you are saying.

7. Engage the individual in generating ideas for development actions.

8. Present options and ideas for improvement and development - not solutions.

9. Remember that perception is reality but also that intentions are important and where there is a disconnect the individual needs to focus on how to better realise their intentions and figure out what is coming between their intended impact and their perceived impact.

10. Allow time for the positives. See if you can harness positives and strengths towards addressing development areas.

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