Human Resources Vison and Values - an example

Human Resources Vision and Values

HR purpose
Our purpose is to add value to the business by enabling continual improvement in the performance and contribution of all staff.

We will do this by:

Helping managers strategically manage the future needs of the business for skilled staff;

Leading, influencing, and supporting our internal clients to ensure best practice in the management of people;

Supporting, facilitating and encouraging a culture in the organisation of superior performance and effective project management/working;

Helping employees flourish at work by encouraging and supporting self-managed learning and helping them develop skills and confidence to take personal responsibility;

Adopting a problem-solving approach;

Building our relationship with our customers by providing them clarity of service in dedicated teams with a distinctive house-style.

Our values as a team :

We will provide our customers with a responsive and reliable service;

Our approach to individuals will be consistent and fair;

We will be open and clear on boundaries to confidentiality;

We will strive for excellence in the work we do;

As a team we will value and continually develop our professional expertise;

Support each other in what we do.

How we work:

We believe that it is the line manager's accountability and responsibility to manage all aspects of employing people - their motivation, their well-being, their quality of work, their career development, their performance management;

Human Resources has a role to play in best equipping the manager to do this, by sharing and developing best practice and in providing expertise and support in this process;

Human Resources has a role to play opposite all staff in best equipping them to get the best from their manager and their employment.

Our definition of excellent service:

Combining competence with care

Treating people as individuals

Doing more than expected and being proactive

Customer-driven not product-led

Attentive to detail

Balancing effort with value and risk

Being consistent

Constantly looking for ways to improve

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