HR Transformation, Consulting and Business Transformation

mlh global hr consulting is founded on a clear belief that great firms need great people and great leadership. Both must be supported by proactive, supportive and challenging human resources leadership plus aligned human resources policies and infrastructure. Indeed we believe that it is these things that make the difference between an organisation being simply successful and truly excellent.

Thus one of our key consultancy services is to work with human resources functions to position them to best support the ongoing growth and development needs of their organisation, its leaders and all the people.

We believe passionately in first class human resources. When working with HR functions, a key focus is first to instil the confidence and belief that this is possible. We also offer a range of tools and techniques to enable an HR function to fulfil its potential and thus make a significant contribution to the success of the organisation.

Our consulting approach is developed in conjunction with the client but in general, working with an HR function in a large organisation, will include some or all of the following:

• Establishment of a Human Resources Strategy and People Agenda for the organisation. A key element is to ensure a good understanding of the organisation itself: its strategy, its short and long term plans and the people implications of those plans
• Enabling an organisation and its HR function to determine which services are essential and the best way to provide them. This is more than the in-house, out-house debate (which is, of course, necessary and will have different outcomes dependent on circumstances) but also about identifying those critical success factors that will underpin business success in the longer term
• Looking at how to best focus resources and streamline operations
• Ensuring policies and procedures are fit for purpose and aligned to the business
• Team building, partnering and stakeholder management
• Skills identification and development
• Communication, branding and marketing
• Optimising the use of e-enablement to streamline global HR processes and increase both effectiveness and productivity.

We are also able to support small firms in determining their human resources requirements and assisting them in determining the best way to meet the needs, be this though the set up of a human resources department or though a combination of outsourcing and consulting support.

Lisette Howlett has a passion for effective human resources departments and considerable experience in their transformation. On two separate occasions during her career she has taken on the role of Head of Human Resources which required a total transformation of the function: clarifying role and purpose; motivating and developing existing team members and creating a team of excellent HR professionals; systematically developing business aligned policies and procedures; establishing the credibility of the HR function and its added value. Both transformations resulted in highly valued functions which were able to make a positive impact on the organisation, maintained strong cost controls and significantly reduced the organisations dependency on external consultants, limiting their use to very specific added value interventions. Additionally she was part of the HR leadership team that both set up and transformed the new HR function in Syngenta following the merger. As a consultant her personal experience offers a key resource to anyone seeking to undertake similar transformations.

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