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Other Services

This section gives information on a range of additional services and support we can offer; including interim management and project leadership support, key note speaking, HR reviews, small business support and our two collaborations – HireScores.com and Clear Transition.

Interim management and project leadership

When facing significant change or taking on a new challenge organisations frequently find themselves short handed for a period of time. Alternatively, they may not have the breadth and depth of experience to cover the specific challenge being faced. Interim management can fill this gap and at the same time, if appropriate, support the organisation in acquiring or developing the necessary new skills.

Another type of interim management is gap management whereby the interim covers a role that is temporarily vacant due to the incumbent having moved on to another role (inside or outside the organisation); or having been temporarily assigned to a different project; or due to absence such as maternity leave, sabbatical or extended sickness absence.

There is a difference between hiring a consultant and an interim. An interim manager is part of the organisation, albeit for a predetermined and limited period, reporting to the organisation and making decisions for the organisation, as indeed any senior manager in an organisation would. Their focus is on doing work; work which cannot otherwise be done due to a shortage of in-house resource or expertise.

When considering taking on an interim manager the key considerations should be: whether the person will be able to get up to speed quickly enough; how the interim manager will fit in; and what happens after they go.

Lisette Howlett or one of her associates will take interim management roles from time to time. mlh global hr consulting will only consider an interim management position if we believe our proposed interim manager has sufficient experience, breadth and personal skills to address the above key considerations. In addition when taking on an interim position we are committed to excellent handover at the end of the assignment. The ability to exit the organisation at the agreed time in a smooth and seamless way is one of our key measures of success.

Presenting, Key Note speaking

Lisette Howlett is available to speak, give presentations or run leadership sessions on a range of topics. Examples of topics covered include: Assessment and Development Centres; Capability Development; Change Leadership; Empowering the workforce; Flourishing in a matrix; Mergers and Acquisitions: the people and organization; The role of HR, Talent Management, Online recruitment. Testimonials are available. For further information please contact: speaking@mlhconsulting.co.uk.

Some recent events where Lisette has presented include Growing Your Own Business Exhibition, On-line Recruitment Conference, Inspirational Relocation Forum. In addition Lisette now writes for HR Intelligence, which is part of Business Intelligence.

You might also like to look at some further information on Lisette Howlett: curriculum vitae – Lisette Howlett.

HR Reviews and diagnostics

At mlh global hr consulting we are committed to the development and success of the HR function itself and assuring the contribution of HR to the success of the business. We recognise that a busy HR function and leadership team does not always have the time to take stock, identify areas of best practice, opportunities for improvement and areas of potential risk. In addition these activities frequently benefit from an external look.

To this end, we offer a choice of HR reviews. These can focus on an individual area or more broadly covering a number of areas. Some of the specific areas we focus on include:

  • Talent management and succession planning
  • Training and Development
  • Recruitment and recruitment effectiveness
  • Engagement and Retention
  • Performance
  • HR function alignment, business connection

We take a 360º look at the area which can include input from HR leadership, HR function staff, senior management and a cross section of managers and employees, as well as looking at processes, policies and procedures. We look at both the formal and informal and identify quick, simple improvements and longer term opportunities.

Our findings are shared at a feedback meeting and also written up in a report.

HR Health Check

One of our services which has particular appeal to the SME sector is our HR Health Check programme. We conduct a thorough review of your current people related practices covering joining, working and leaving. The review includes looking at your policies, and procedures as well as conducting interviews with key managers to identify needs, and areas of potential risk.

This review is equally applicable to organisations which manage their HR in-house or those that partner with an external provider. With the former the focus is on best practice, opportunity identification, efficiency and compliance and with the latter it focuses on service quality and value.

The process is simple:

  • first we analyse you needs and current solutions;
  • then we produce a report
  • then we meet you to present the report and to discuss options and recommendations
  • we include simple fixes in the price – such as providing you with a missing procedure or policy

We can, of course, also propose ways that we can help you with design and implementation of changes you may wish to consider - but equally we are happy to make suggestions and let you progress these without us.

Commentary

Our health check can be used to take stock and check that things are all in place and working well. This could be particularly relevant for a company that has had a period of growth and wants to take stock before moving forward. Equally it can be applied prior to undertaking on a significant a new project, change programme, or growth plan - to ensure that everything is in place for the project. For the latter it becomes a pre-project review and includes suggestions on how best to cover the people side of the project.

Small Business Support

mlh global hr consulting offers the following services to small businesses

HireScores.com – www.hirescores.com

HireScores.com is a unique online community, recruitment agency directory and information source for all things to do with recruitment and working which brings together candidates (job seekers, interims, freelancers, contractors) and employers (HR, Managers, Business Owners) and recruiters (recruitment agencies, consultants, headhunters). From diagnostics to advice to prizes there is something for everyone. Browse through their specialist corners, news section and blog, knowledge centre; try out one of their diagnostics, drop in on their forum; find your recruitment agency, supplier or recruitment job board in one of their three Directories, and find out how others rate.

Of course its main feature is that it enables 360º feedback. Candidates and employers can rate and give feedback to Recruiters; sharing their experiences so that they and all others get the benefit of a candid view of the best and the worst. Recuiters gain accesses to valuable feedback, highlight their success and promote their business - all completely free. Employers get a unique insight into the candidate experience and can learn how to better meet candidate needs and optimise their relationship with their recruitment partners. Recruiters can also rate candidate behaviours; employers can seek feedback from candidates and recruiters.

HireScores.com also offers a full range of services to employers. Here is some additional information.

mlh global hr consulting is a sponsor and the consulting partner to HireScores.com.

Clear Transition – Business Transitions Seminars

“Clear Transition addresses the people and organisational challenges and opportunities associated with business growth and development.”

Clear Transition is a unique collaboration between Lisette Howlett and Neil Urquhart. It brings together two highly competent professionals with the same drive and values but very distinct yet complimentary expertise.

This event is essential for Directors, Strategic Leaders, M A leaders, Business Transformation Leaders, and Global HR Directors experiencing or anticipating these challenges.

You can read more about our Business Transitions Seminars here or visit the website at www.cleartransition.com