Organisation and Individual Development

In conjunction with our support of organisation change programmes mlh global hr consulting offers a full range of support to the development of organisation and individual capability. Our consulting approach supports leaders in focusing on both current and future individual capabilities and organisation needs.

Capability Development is about having the right people (skills, knowledge, behaviours), together with the right organisation (culture, structure, location of key people) supported by the right processes and enabled by technology to deliver the business strategy. Our consulting offering focuses on the organisation and people elements as well as HR processes and technology.

Capability development operates at many levels and frequently all at once: the organisation as a whole, teams and individuals. We can support you with a model for capability development along with supporting tools and techniques which operate at all three of these levels to identify and address present and future capability development needs, strengths and shortfalls.

We offer Leadership Team Facilitation and Development either as part of an overall capability development or change project; or as a more one off activity associated with specific goals or challenges. This includes workshop and conference design and facilitation. We also facilitate in-company leadership learning groups – a novel approach to senior management learning and development which has the added benefit of allowing networking and on the job coaching and support.

mlh global hr consulting runs a range of in-company training courses and workshops. Training will be designed to meet to the specific client needs and can blend or add topics as required. Topics include: leading transformation and change; working with transformation and change; flourishing in a project matrix; performance management and objective setting; strategic thinking and visioning; and creative thinking.

Effective Executive Coaching and Development optimises the balance between support and challenge. In the absence of the first people do not flourish and take risk; in the absence of the second, people will miss the opportunity to excel. Development and change is a consequence of desire, vision and the confidence to act. Our executive coaching support focuses on executives who are successful within the current organisation and for whom the coaching is aimed at increasing impact and effectiveness. We do not undertake career change coaching – although we can, of course, provide referrals for this should there be a need in any organisation with which we are working.

mlh global hr consulting’s executive coaching is provided by Lisette Howlett who has extensive experience coaching board level executives. Executive coaching is about one to one relationships and each client and organisation is unique with a unique set of challenges and coaching goals. The particular topics covered are always different and personal to the individual executive. Some key areas, however, that can be covered in our executive coaching support include: leadership style and effectiveness; managing people (directing, motivating, delegating, coaching and recognising); decision making; presentation skills for executives; personal efficiency for executives; communicating strategy and vision; self development.

Recruitment and recruitment effectiveness is a critical capability for any successful organisation. Investment in terms of time, money and reputation is significant and the cost of error high. Looking at the cost of hire, estimates vary but a reasonable assumption is that it costs at least one years salary to hire someone. Looking at the costs of error you need to add together the costs of hire, the opportunity costs, the damage on morale on the rest of the team and the impact on productivity and output. Most estimates confidently demonstrate that a strong performer makes a contribution that is three times that of a normal, fully acceptable performer.

Our consulting support focuses on two key areas.

• Firstly the area of recruitment strategy and operational delivery, where the focus is on working with organisations to ensure strong alignment between recruitment and the short and long term needs of the organisation and at the same time ensure optimal operational performance and effective use of recruitment spend.
• Secondly we focus on the area of recruitment effectiveness. This is a critical but often overlooked area. For example, recent research conducted by the Chartered Institute of Personnel and Development (their 2005 recruitment survey) also demonstrates that whist 8 in every 10 organisations use Recruitment Agencies but only 28% of them have a structured approach to assessing their performance. We offer support to HR functions and Leadership teams who wish to evaluate the effectiveness of their recruitment and in so doing, to improve the quality, efficiency and cost effectiveness. We work with organisations that manage the whole process in-house, use an outsourced partner or have a combination of the two.

mlh global hr consulting is the consulting partner to HireScores.com – a website which provides independent information and real life feedback on all aspects of recruitment.

Assessment and Development Centres are an excellent opportunity for organisations to evaluate and develop their key talents. We see them as playing a key role in the whole arena of succession management, personal development and organisation capability development. We can support organisations in the design, development and implementation of Assessment and Development Centres. For participants these centres offer a unique opportunity for very direct personal feedback which will allow them to the undertake accurate development planning and enable focus on harnessing strengths at the same time as developing new skills. For Managers they clearly provide information for succession planning and individual development purposes, but additionally, especially when managers participate as evaluators, they provide new insights into their own leadership style and effectiveness thus reinforcing development and learning throughout the organisation.

Talent management is a complex and costly challenge for organisations. Costly both in terms of investment spend and time, but also in terms of the cost of error; the cost of getting it wrong is very high and usually not apparent until much later. We offer a highly effective integrated talent management solution which optimises spend and ensures long term benefits. The exact approach varies from company to company but our approach spans recruitment through development to appointments and promotions. Many organisations invest time, effort and money in a wide range of talent management interventions (coaching, mentoring, training, succession planning etc) but fail to maximise the return due to insufficient integration and by not making best use of ‘everyday’ opportunities. At mlh global hr consulting we believe that by combining the holistic with the pragmatic it is possible to integrate the elements in a company wide, and often global, approach, which in turn streamlines time and investment and improves impact and sustainability.

Succession Management is an essential element of good people management practice. Our philosophy when assisting organisations with this aspect of their overall people strategy is that systems and structures are necessary if progress is to be made but these must service the business. They must be fit for purpose and not become an end point in themselves. The essential element of strong succession management is management judgement and the ability to identify key talents and then to take risks with their development. The succession management process should be designed to facilitate this. The key measure of a succession management system is the amount of change in the plan year on year and the number of appointments made off the plan.

Performance Management is a broad field and covers all elements of individual development, coaching, mentoring, recognising and rewarding. An organisation needs to ensure that its performance management approach is effectively aligned to the organisation goals and that all aspects of performance management cascade from them. mlh global hr consulting can support in the review of existing performance management systems and the set up of new ones.

Project and Matrix Management are essential requirements of working today. They require a different skill set from the more traditional organisation and management mindset but when effectively integrated into the organisation can lead to considerable benefits. Our consulting support ranges from awareness and skill building workshops through to supporting the development and implementation of a new project management system and the necessary training and development to ensure its success.

mlh global hr consulting has specialist expertise in the design, development and implementation of Dual Career Structures which allow an organisation to motivate and reward excellent sole contributors.

You might like to look at some further information on Science and Technology Career Ladders.

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